Decisions to upgrade the program are usually made by the after-sales team after remote detection of the device. Program upgrades can fix certain malfunctions, improve device performance, or make devices compatible with more communication protocols.
Download the installation package and install iPower on your desktop.iPower is a dedicated tool used for data collection and software upgrade of SRNE products. It requires communication with the device through a communication cable.
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Installation packages are usually provided to you by the after-sales support personnel, and the suffix of the installation package is .bin. Please save the installation package to a folder on the desktop for future use.
<aside> 🚨 Note that the upgrade files applied to each product are not universal. For example, the upgrade file provided by technical support is only applicable to HES series models, and you cannot apply the upgrade file to other series models.
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Please prepare one USB-A to USB-B communication cable，it also called “printer cable”